Before the Order

An RFQ can be sent with dimensions and specifications still being finalized, and a target price or range if one exists, since that lets a supplier respond directly rather than guessing. Before production is confirmed, though, two things should be locked: an approved drawing showing every dimension and hardware detail, and a signed physical reference sample where finish or color is part of the specification. On a repeat-room project, settling on one or two standard configurations early, rather than sizing every room individually, keeps the drawing count manageable and keeps every "Type A" bathroom actually identical.
- RFQ can go out before final dimensions are locked
- An approved drawing precedes production, not just an order confirmation
- A physical reference sample matters most where finish or color is specified
Sample Policy

WNS Global's standard approach is that the buyer covers sample freight, and the sample cost is credited against the first bulk order once that order proceeds. Requesting the sample cost and lead time inside the same RFQ as the bulk quote avoids a separate round of correspondence later, and gives a single reference document for both the pilot piece and the full order.
Timeline and Payment
Production is subject to current production schedule, typically 45 to 60 days, and this should be reconfirmed for the specific order and quantity rather than assumed from a previous project or a different supplier's stated lead time. Payment structures for China-sourced project orders generally follow the T/T, L/C and D/P conventions covered in our payment terms guide; specific terms for a given order should be confirmed directly rather than assumed from general industry practice.









