Cistern component identification

Toilet Fill Valve vs Flush Valve: Identify the Service Part

They do opposite jobs. The fill valve lets water into the cistern and closes at the set level; the flush valve holds that water and releases it into the bowl. Each has its own spare parts. Identify the cistern model first, then order the valve, flapper or seal the maker lists for it.

Illustration of a cistern in section with a fill valve, a flush valve and arrows for water coming in and going out

Quick reference

Before you order a part

Fill valve
Refills the cistern
Flush valve
Releases water to bowl
Flapper or seal
A wear part; check it
Size
Measure, do not guess
Model number
Varies by maker
Spares
List by part number
Illustration of one cistern with only its fill valve and water entering, beside one with only its flush valve and water leaving

Overview

Two valves, two jobs, two sets of spares

A cistern holds two valves. Korky’s guide to the tank says the fill valve refills the tank after each flush and the flush valve connects tank and bowl.

Both come in several types. Geberit says the suitable spare part depends on the model of the cistern; Fluidmaster says most flush valves are interchangeable and depend on the size of the hole in the tank.

What this guide covers

  • What each valve does
  • How they work together in one flush
  • Types of fill and flush valve
  • Sizes and connections that decide fit
  • Finding the cistern model and spares

This guide covers cistern toilets; US sources call the cistern a tank. Sizes, pressures, volumes and intervals belong to the named sources. None is a WNS Global specification or listing.

From function to spare part

What is the difference between a fill valve and a flush valve?

A fill valve lets water into the cistern; a flush valve lets it out into the bowl. Korky says the fill valve refills the tank after each flush, and that Korky fill valves use an internal float to set the water level.

Korky describes the flush valve as the connection between tank and bowl.

PartWhat it does
Fill valveRefills the tank after each flush.
Flush valveConnects tank and bowl; controls the flush flow.
FlapperSits on the flush valve opening; lifts to release water.
Overflow tubeTop of the flush valve; guards against flooding.
Tank-to-bowl gasketSeals the joint under the flush valve.

How do the two valves work together in one flush?

Diagram of a cistern in which the flush valve opens, water runs to the bowl and the fill valve refills the tank

The flush valve opens first and the fill valve responds. The steps follow Korky’s description of the cycle for a flapper toilet.

  1. The handle lifts the flapper off the flush valve opening.
  2. Stored water runs through the flush valve into the bowl.
  3. As the tank empties, the flapper settles back and closes.
  4. The float has dropped with the water and opens the fill valve.
  5. The fill valve refills the tank; the refill tube refills the bowl.
  6. The water reaches the set level and the fill valve closes.

The overflow tube links the two valves: Korky says it prevents flooding if the fill valve malfunctions. Fluidmaster’s 540AKR instruction sheet puts the top of the overflow pipe at least 1 in below the “C.L.” mark on the fill valve.

What types of fill valve are there?

Illustration of three fill valves in one cistern: float on the stem, float beside the stem and side entry

Fill valves differ in how they are operated, where the water enters the cistern and the thread on the tail. Each row gives what the named maker says.

FeatureNamed exampleWhat the maker says
Float inside the valveKorky fill valvesKorky fill valves use an internal float to set the water level.
Equilibrium inlet valveThomas Dudley HydrofloWorks on an equilibrium principle; flow regulator pre-fitted; for 0.1 to 14 bar.
Side or bottom entrySiamp 2 in 1Fits either entry; 1/2 or 3/8 insert; 0.5 to 10 bar.
Concealed cisternGeberit fill valvesCompatible fill and flush valves offered for every Geberit concealed cistern made since 1964.

A joint ASSE/ASME/CSA standard, ASSE 1002/ASME A112.1002/CSA B125.12-2020, has as its scope anti-siphon fill valves intended to be installed in water closet tanks.

What types of flush valve are there?

Illustration of four of the flush valve variations: flapper, canister, dual-flush tower and siphon

Flush valves differ in what closes the opening and how it is operated. The named products show six variations; they are not exclusive categories.

TypeNamed exampleWhat the source says
FlapperFluidmaster 2" and 3" flappersSnaps onto the flush valve; the EPA calls it a rubber device.
CanisterKohler parts brochureLists a canister seal, and a separate seal for top-actuator dual-flush toilets.
TowerTOTO CST743S parts listLists a flush tower and a drain valve for tower type.
Dual-flush valveGeberit Type 212Geberit’s listed settings: large flush 4 to 7.5 litres, small flush 2 or 4 litres.
Cable or pneumaticWirquin flush valvesCable-operated, pneumatic, mechanical and touchless models.
SiphonThomas Dudley dual-flush siphonPress and release the lever for a full flush; hold it for a reduced one.

Waterwise reports that siphon valves were found far less likely to cause a leaking toilet. In England and Wales the Water Supply (Water Fittings) Regulations 1999 limit a single flush to 6 litres for new installations and a lesser flush to two-thirds of the largest.

Which sizes and connections decide whether a part fits?

Illustration of a flush valve with measurement lines beside a small and a large valve opening seen from above

Fit depends on a few measurable interfaces, not on appearance. Each figure belongs to the named maker:

Flush valve opening

Fluidmaster says most toilets have a 2-inch or 3-inch drain. Its sizing article says a flapper about 3 in across takes its 2" flapper and one about 4 in across its 3" flapper.

Cistern outlet

Wirquin says its cable-operated valves suit both 1.5" and 2" cistern outlets, its pneumatic dual-flush valve 2" outlets and its pneumatic single-flush valve 1.5" outlets.

Height

Thomas Dudley measures a siphon from the flange of its threaded tail to the spill-over point.

Model-specific parts

Korky says the fill valve in its Fit-All kit is designed to fit 99% of toilets, then notes that Kohler one-piece toilets need a specialty flapper and repair kits will not fit them.

  • Flush valve opening or outlet size
  • Fill valve entry and tail thread
  • Overflow or spill-over height
  • Lever, button, cable or air actuation

Which valve is at fault when a toilet runs?

Illustration of a drop of dye falling into a cistern and tinted water appearing in the bowl below

Either one can be; running water alone does not identify the part. Thames Water says leaking toilets are usually caused by a faulty flush valve or fill valve.

Flush valve side

Korky’s running-toilet guide says a worn flapper or seal lets water leak into the bowl; the float drops and the fill valve turns the water back on.

Fill valve side

Korky says that if the flapper seals but the toilet still runs, the fill valve may need service or replacement: its float may be set too high, clogged with debris or failing to shut off.

A check the EPA describes

The EPA says to put a few drops of food colouring in the tank and look for colour in the bowl after 10 minutes.

What wears

The EPA says to check the flapper periodically and replace it at least every five years.

Record the observation and the check used, not a guessed part.

How do you identify the cistern model and the matching part?

Illustration of a magnifier over a marking inside an open cistern, above a flush plate with a tag

Find the maker’s model or cistern number first, then use the maker’s own parts list. Kohler’s brochure warns that a part marked “for”, “fits” or “replaces” Kohler is not thereby a Kohler Genuine Part.

SourceWhat it says to check
GeberitCistern number usually behind the flush plate; parts by article number in its catalogue.
TOTOModel number stamped in the porcelain inside the tank, or under the lid.
KohlerPackaging, literature, specification sheet or a stamp on the product; then the parts diagram.
EPATake the old flapper, or a picture of it, when buying a new one.

What should a project buyer specify for spare cistern parts?

Illustration of a four-row spare parts list showing a fill valve, a flapper, a ring seal and a valve seat, each ticked

Specify spares by cistern model and maker’s part number for each toilet type. This is procurement guidance, not repair advice.

  1. List each toilet type. Record the toilet and cistern model per room type.
  2. Get the parts list. Ask for the maker’s diagram with part numbers.
  3. Name both valves. Fill valve and flush valve on separate lines.
  4. Name the wear parts. Flapper or seal, gasket and any valve washer.
  5. Record the interfaces. Opening or outlet size, entry, thread and actuation.
  6. Set quantities. State the spares per hundred toilets.
  7. Keep the record. File it with the handover documents.

When a part is sold as “universal”

Geberit says the suitable part depends on the cistern model. Have the supplier confirm fit in writing. Photograph only markings that are safely reachable; do not dismantle a concealed cistern to fill in a form.

What should you send and ask before a quotation?

Illustration of a document, a message bubble and a cistern with a fill valve and a canister flush valve

Name the cistern fittings in the request, not just the toilet.

QuestionWhy it matters
Which fill valve is fitted, by part number?Spares are ordered by number, not shape.
Which flush valve type is fitted?Flapper and canister valves take different seals.
What size is the opening or outlet?Fluidmaster quotes 2" and 3" flush valves; Wirquin 1.5" and 2" outlets.
Side or bottom entry, and which thread?Inlet valves differ in both.

Include with your request

  • Project location and code authority
  • Toilet models and quantities
  • Supply pressure, where known
  • Spare parts list and quantities

WNS Global confirms any offered toilet, cistern fittings, spare parts and commercial terms separately in writing. This guide does not state that WNS Global products use any valve named above, accept any named part or are listed to any standard, or that WNS Global holds spare parts for any period.

Illustration of a fill valve and a flush valve between two question marks

FAQ

Fill valve and flush valve: questions buyers ask

Short answers from the evidence.

Do the fill valve and flush valve do the same job?

No. The fill valve refills the cistern; the flush valve releases the stored water into the bowl.

Is a ballcock the same as a fill valve?

Korky gives ballcock as another name for the fill valve.

Is the flapper the flush valve?

No. The flapper is one part of it: Korky says the flapper sits on top of the flush valve opening.

Does a running toilet show which valve has failed?

Not on its own. Thames Water says a leaking toilet is usually caused by a faulty flush valve or fill valve.

How do I tell a 2-inch from a 3-inch flush valve?

Fluidmaster says a flapper about 3 in across means a 2-inch flush valve and its 2" flapper; about 4 in across, a 3-inch valve and its 3" flapper.

Where is the model number of a concealed cistern?

Geberit says the number of a Geberit cistern is usually behind the flush plate.

Can a siphon replace a flush valve?

Often not. Thomas Dudley says most new cisterns supplied with a flush valve cannot be converted.

How often should a flapper be replaced?

The EPA says to check the flapper periodically and replace it at least every five years.

Does a universal repair kit fit every toilet?

No. Korky says its Fit-All repair kit will not fit Kohler one-piece toilets.

Does this guide promise spare parts from WNS Global?

No. WNS Global confirms the availability of any spare part separately in writing.

Illustration of a cistern with its two valves, a tag and a tick

Summary

Identify the cistern, then order the listed part

The two valves are separate parts with their own types and sizes. Record the cistern model and the interfaces, and order by the maker’s part number, not by appearance.

Key points

  • Fill valve in, flush valve out.
  • Fit depends on cistern model and opening size.
  • Measure openings and outlets.
  • Running water does not name the part.
  • Order by cistern model and part number.
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Sources

Sources and scope

Project review

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Share the toilet and cistern models, the flush type wanted and the spare parts you plan to hold. WNS Global will confirm separately which products, fittings and terms it can offer.

Illustration of a cistern, a parts document and a message bubble linked by arrows

Publication record symbol: a document sheet with a tick

Published: Revised: Publisher: WNS Global

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